Survey
Please fill out the questions below.
Please rate your experience with Marsh Regional (1 = lowest, 5 = highest)
Rows
1 (poor)
2 (fair)
3 (neutral)
4 (good)
5 (excellent)
Service Quality
Cleanliness
Responsiveness
Friendliness
Online Scheduling
Professionalism
Where do you donate?
Kingsport Donation Center
Bristol Donation Center
Johnson City Donation Center
Mobiles
What type of life-saving blood product do you donate?
blood
platelets
plasma
How can we improve your donation experience?
Which shirt was your favorite in 2025? Photos below for reference.
Appalachia sweatshirt (January)
Appalachia long sleeve (February)
Rock and roll (March-April)
Beach theme (May-June)
USA (July)
Football (August- September)
Wicked theme (October)
Christmas theme (November- December)
Which promotion did you find the most motivating this year?
Dollywood ticket
sweatshirt
tumblers
Food City gift cards
tote
Barter Theater voucher
Coolers
Amazon gift cards
Other
If you choose “other” please list the incentive you preferred.
For eligibility and appointment reminders, I find the following form of communication most helpful:
email
text
phone call
mailer
How do you stay informed about blood drives near you?
Social media
blood drive coordinator
reminder calls
mailers
email
website
local newspaper
internal communication (fliers at my workplace, etc.)
Other
If you choose “other” please list below.
Do you use online scheduling?
Yes
No
Doesn’t apply to me (platelet, plasma or mobile donors)
Are there any challenges that prevent you from donating regularly?
Do you have any additional comments, questions or concerns?
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